Kyle Rayner
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Activity overview
Latest activity by Kyle Rayner-
Kyle Rayner created an article,
Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...
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Kyle Rayner created an article,
What are these sections and articles doing here?
This FAQ is a section in the General category of your Help Center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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Kyle Rayner created an article,
How do I publish my content in other languages?
Here's the workflow for localizing your Help Center in other languages: Get your content translated in the other languages. Configure the Help Center to support all your languages. Add the transl...
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Kyle Rayner created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Kyle Rayner created an article,
How much does Shipping cost?
Here are our current delivery options and prices: Standard Shipping | 3-5 business days | $5 Two day Shipping | 2-3 business days | $17 Express Shipping| 1-2 business days | $22 In Store Pick Up...
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Kyle Rayner created an article,
How long does underwriting take?
In general: Underwriting can take anywhere from a few days to a few weeks. Five to eight business days is probably a good average (from the time the underwriter receives the file, up until a fina...
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Kyle Rayner created an article,
How do refunds work?
Refunds processed on a mobile device must be requested and completed within 120 days of the original transaction. Payments refunded via your online Dashboard can be refunded within one year of the ...
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Kyle Rayner created an article,
Error Message Troubleshooting
Cannot Connect to iTunes If you are seeing a "cannot connect to iTunes" error, it's an issue either with your device or with iTunes, so unfortunately we cannot help you troubleshoot it. This articl...
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Kyle Rayner created an article,
Why Can’t I Find Your Product In My Local Store? How can they order?
Not all of our products are available in all areas of the country. To find out what is available in your area, or for specific product locations, you should contact our local distributor. Send us y...
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Kyle Rayner created an article,
How Do I Get an Order Delivered Directly To My House?
We only sell a few items on this website at this time (see our merchandise section). Normally we sell to a network of wholesalers nationwide. Our wholesalers then sell to retailers who sell to the ...